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JackS
JackS
October 3, 2018
Question

App of the Month: GoCardless

  • October 3, 2018
  • 2 replies
  • 0 views

Good morning all! September feels like it has flown by and Autumn is well and truly here. With the chillier weather, I also bring you October's App of the Month; GoCardless.

 

GoCardless recently featured at #13 in LinkedIn's top 25 most sought-after startups.

 

This app allows small businesses to easily accept payments from their customers through Direct Debit. You enjoy the advantages of Direct Debit — low rates (minimum transaction amount is 20p, 1% capped at £2 per transaction), control over your cash flow (you decide when to collect payments from your customers), and automatic recurring payments. You can collect invoices via Direct Debit, schedule recurring invoices for Direct Debit, set up new mandates with customers, import existing mandates from GoCardless, and manage your mandates from within QuickBooks.

 

 

Why switch to GoCardless? 

Standing Order - Automatic payment collection and reconciliation with QuickBooks.

Cash/Cheque/Bank transfer - Automatically take payment on the invoice due date.

Credit/Debit Card - Lower cost at 1% per transaction, min. 20p capped at £2.

Other Direct Debit provider - Reduce clearing time to 2 days and no hidden processing charges.

 

 

For more information on the integration of GoCardless, visit our App card. 

 

We also have upcoming webinar dates for Accountants to join. The webinar for Accountants will help your clients take control of late payments Wednesday, 10 October 2018. 10:00 to 10:30. 

 

Do you have experience using GoCardless? How did you find it? If not, what do you use instead? Comment below!

 

 

 

 

      2 replies

      EmilyMockett
      EmilyMockett
      October 3, 2018

      Hi Jack,

       

      Great choice of app for 'App of the month' on the community. We started using Go Cardless last year to collect our monthly fees from our clients and it has sped up our processes no end! 

       

      It is easy to set up and understand and from a business perspective saves a lot of time and effort chasing up those late paying customers.

       

      Emily

        JackS
        JackSAuthor
        October 3, 2018

        Fantastic to hear you're processes have been made more efficient as a result @EmilyMockett! 

         

        Featuring in LinkedIn's top 25 most sought-after startups really is a testament to the hard-work and innovation coming from GoCardless and is a game-changer for me once featured on that list. 

         

        The bar is high, so I'm excited to see what other integrated apps can produce! 

          D
          dreigiau
          February 2, 2022

          GoCardless is a great solution to managing memberships with Quickbooks Online.

           

          But!.....there is an issue (acknowledged by Quickbooks L2 support) that they just won't resolve & have simply stated that "it just doesn't work"! Have spend many, many hours on the phone (with painfully slow customer support) trying to get this bug resolved.

           

          When reconciling payments, if a GoCardless deposit consists of multiple payments (e.g. over 50 invoices at a time) automatic matching fails & it ALL has to be done manually.

           

          It's a real nightmare as you have to manually match the individual transaction reference numbers against the same reference number from your GoCardless account.

           

          It's made difficult because many of our (young) members don't have the same surname as on the parent's bank account, so matching invoice name to the payment (payee name can't be done) or if a parent has several DDs setup for different family members you have to match by transaction reference number which is difficult to access (due to the box displaying the number being too small!).

           

          What should be such a simple task is a complete nightmare when trying to match a single deposit of a 100 invoices.

           

          If you encounter this problem, what ever you do, don't follow supports instructions to uninstall & reinstall the GoCardless app. Automatic matching of many customers to GoCardless DDs also fails & again has to be done manually (same reasons as above) & it takes hours & hours to do. It is very error prone & difficult to resolve if any are incorrectly matched.

          Fiat Lux - ASIA
          Fiat Lux - ASIA
          February 2, 2022
          @dreigiau wrote:

          When reconciling payments, if a GoCardless deposit consists of multiple payments (e.g. over 50 invoices at a time) automatic matching fails & it ALL has to be done manually.

           

          @dreigiau 

          Can this app help reconcile your GC transactions into QBO?

          https://synder.grsm.io/quickbooks

           

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