App still asking to connect account

Good day, Pete.

Thank you for doing business with QuickBooks. It's my pleasure to help you connect an account to the app.

To ensure we're on the same page, can you verify if you're using QuickBooks App? Are you trying to connect a bank account via the app? Or, is your bank already connected, but the app still asks to link it?

If you're referring to something else, add a response below. Any additional information is appreciated. I'll be on the lookout.