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C
calandmart-gmail
September 5, 2022
Solved

Can anybody advise on the cost of the app going up very recently pls

  • September 5, 2022
  • 1 reply
  • 0 views
It seems to have doubled in price
Best answer by GeorgiaC

Hi calandmart-gmail, please reach our QB Online UK chat support team on this link - the advisor will take some additional account info to migrate the billing from your mobile partner to Intuit billing (please note, if you have payroll activated, it's not possible to migrate billing and doing so may block access to the payroll data.) 🙂

1 reply

P
payment after leaving
September 5, 2022

Hi calandmart-gmail We can see that you're billed via the App Store not us Intuit/QuickBooks, we'd be grateful if you can reach out them to establish why there has been a price increase, it could be that you had an initial discounted period.

C
calandmart-gmailAuthor
September 5, 2022

Many thanks. I didn’t know there was a difference. Can you tell me how I go about paying direct for QuickBooks but still using the app when needed??

G
GeorgiaCAnswer
September 5, 2022

Hi calandmart-gmail, please reach our QB Online UK chat support team on this link - the advisor will take some additional account info to migrate the billing from your mobile partner to Intuit billing (please note, if you have payroll activated, it's not possible to migrate billing and doing so may block access to the payroll data.) 🙂

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