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userdarbfunne72
Feb 18, 2021 3:11 PM UTC
Question

How do I put my licence into the android app version as I cannot see this option?

Original commenter did not share additional details

3 replies

EmmaM
Feb 18, 2021 3:59 PM UTC

Hello Userdarbfunne72, Can you confirm what you mean by licence? Where are you looking to put that on the QuickBooks Online version? Can we check is that from the QuickBooks Desktop product?

userdarbfunne72Author
Feb 18, 2021 11:17 PM UTC

I have the desk top disc but installed the apk from Google play store for my phone. I wanted to use this on my phone so I was under the impression all I would need to do is put my license key in but this doesn't seem to be the case as it does not give me the option to key in my license.

Catherine_B
Feb 19, 2021 12:05 AM UTC

Hello there, userdarbfunne72.

 

You don't need to enter a license number when installing QuickBooks Online on your phone. QuickBooks Desktop on the other hand can only be installed on your computer or desktop due to its compatibility requirements. 

 

If you're using QuickBooks Desktop, I'll show you how to install the license you have on your computer: 

 

  1. Ensure that your computer meets the system requirements with the QuickBooks edition and version you have. 
  2. Once done, you can download your product here: https://downloads.quickbooks.com/app/qbdt/products.
  3. After the download is done, open the file QuickBooks.exe.
  4. Follow the onscreen instructions and accept the software license agreement and then select Next.
  5. Enter your Product and License numbers. Then select Next.

To proceed on how to get started and activate QuickBooks, you can click here. 

 

Let me know if you have other questions. Any additional information with the product you have is much appreciated. Take care!

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