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Aug 12, 2022 2:55 PM UTC
Solved

I bought Quickbooks today via the app. I'm trying to get my new account on my PC too, but it's asking me to set up a new account. Is the app a different account?

I want the cloud version so can upload receipts on my phone etc but want to do proper details on my PC
GeorgiaCAnswer
Aug 12, 2022 3:55 PM UTC

Hi there, thanks for joining the Community 🙂 - all QB cloud subscriptions come with app access, please check that you're accessing the correct web login for your subscription-type (QB Online for Simple Start, Essentials, or Plus, or QB Self-Employed).

1 reply

GeorgiaCAnswer
Aug 12, 2022 3:55 PM UTC

Hi there, thanks for joining the Community 🙂 - all QB cloud subscriptions come with app access, please check that you're accessing the correct web login for your subscription-type (QB Online for Simple Start, Essentials, or Plus, or QB Self-Employed).