I have had to reistall Quickbooks Online App to my phone, now i am not able to reconnect my HSBC bank account to the App, it goes through to my banking app ok then fails

I recognize that you encountered issues while reconnecting your bank account in the QuickBooks Online app, @info. I'll provide the steps for contacting our support team in QuickBooks Online.

To carry this out, you can log in to your QuickBooks Account using a regular browser, then connect your account there. 

If the issue is the same, I encourage you to call our support team to verify if errors are running within your account. Then, roll out possible fixes for the current issues.

Please see the steps below:

1. Log in to your account.
2. Click the? Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose to Get a callback to connect to us.

I'm adding this page if you need other resources that help you manage your profit and loss: Financial reports.

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