Skip to main content
M
mark321
October 23, 2022
Question

Is there a way to revert to the previous app version, this new one with the split screens is not for me, is there perhaps a way to change it?

  • October 23, 2022
  • 2 replies
  • 0 views
Original commenter did not share additional details

    2 replies

    K
    Kevin_C
    October 23, 2022

    Hello there, @mark321.

     

    For me to provide the best resolution for you, can you please share additional information about what you mean by the split screen? Are you referring to a specific page of the QuickBooks Online mobile app?

     

    Also, it would be great if you could include some screenshots so that I can get a better picture of it and share the best solution.

     

    I'd appreciate any additional details you can provide. I’m looking forward to your reply.

    M
    mark321Author
    October 23, 2022

    Ok so I’m using an ipad, if I’m on my dashboard and press customers from the list of shortcuts on the left I then get a list of my customers in the centre of my screen next to the list of shortcuts, then if I press on a customer it brings up a list of their activity on the right, problem is I now have my screen split three ways and the details of transactions etc can’t be seen as it’s cropped to fit, so I then have to either preview or edit to see the details. Seems daft to keep making the active screen smaller, the previous version just went from one page to the other with them all being full screen, it was much more user friendly.

    M
    Mark Armistead
    October 23, 2022

    Mark, The app on the iPad is terrible, actualy, the who app is terrible. Just use Safari and log in and use it through the browser. Even then it's crops the page off but at least you can hide the menu to the left with the three horizontal bars icon.

    M
    Martovski
    December 7, 2022

    I have exactly the same issue and it’s driving me nuts! Now have split screens and when l try to invoice it’s a compressed pop up and l can’t see what I’m doing! Awful! 

    Terms & ConditionsAccessibility statement