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October 14, 2022
Question

Is there an issue with the QuickBooks app as it doesn’t want to refresh when I scroll down.

  • October 14, 2022
  • 1 reply
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1 reply

October 14, 2022

Glad to see you here, @zacsholidayflats.

 

Using QuickBooks mobile app, we're free to access and enter transactions, record expenses, invoice customers, and send reports anywhere. I'm here to explain why your QuickBooks app isn't working well and the possible fixtures.

 

When you are inactive for an extended period or not connected to the internet or Wi-Fi, your QuickBooks account can sometimes freeze.

 

Here are some quick steps to fix most app-related issues:

 

1. Change the wifi data connection on your device to 4G (varies by device).

2. Close and restart the app.

3. Clear app data. To do this:

  • Open your device Settings.
  • Hit Apps.
  • Choose the QuickBooks app from the list, then select Storage.
  • Select clear data.

4. Power down and restart your device.

5. Uninstall and reinstall the app.

 

I'm also adding this article for your reference with refreshing the mobile app's data: See your latest data in the QuickBooks Online app.

 

You might also be interested in this article: Customise reports in QuickBooks Online. This allows you to personalize reports and concentrate on the details that are most vital to you.

 

Post here again if you have other concerns with the program. I'll be right here if you need further assistance. Have a nice day!