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Jan 13, 2021 7:28 AM UTC
Question

My bank won’t connect to your app even though when I am directed to the bank it authorised and accepted quickbooks to have access.How can you sort it out please?

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1 reply

Jan 13, 2021 11:03 AM UTC

Hi greencleaningbat, 

 

Thanks for joining us here on the Community,

 

What bank provider are you connecting to?

 

Are you able to try adding this by signing-in directly on a web browser rather than via the app?