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Mar 14, 2023 9:04 AM UTC
Question

New iOS app is completely broken majority of buttons don’t work/respond whatsoever

Original commenter did not share additional details

3 replies

Mar 14, 2023 12:47 PM UTC

Hi sales50, thanks for your post. We're aware of an issue where customers are unable to change transaction the type when reviewing from the bank on the iOS app as no dropdown is available - is this the same issue that you're experiencing? 

sales50Author
Mar 14, 2023 12:49 PM UTC

Can’t click on account balances to review new transactions

Mar 14, 2023 1:48 PM UTC

For troubleshooting purposes, please uninstall and reinstall the app and check that you're updated to the most recent iOS version (currently  iOS 16.3) - if you're still unable to review the transactions following this, please attach a screenshot below so that we can investigate further. 🧐