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January 15, 2020
Question

Why do u have to subscribe twice for each ap . I have online app and the self employed app? Can I not link them together as I will now paying 15.

  • January 15, 2020
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1 reply

January 15, 2020

Hi there, hollalle123.

 

You are not supposed to subscribe twice when you already have a QuickBooks Self-Employed account. The reason why you were asked to create a new account is that the login credentials you use when using the app aren't the same when you log in using a web browser. 

 

With this, I would recommend contacting our phone support directly. We'll be able to consolidate these two accounts.

 

If you have any questions, please let us know. We are here to help.