Can I change my existing QBO advanced UK subscription to the US version without any impact on my data? I don't use any taxes/regions specific features.

Let me provide additional details as changing the region to your QBO UK version isn't our best option, Rahma.

Data may need adjustments due to currency or other variations between the regions.

Let's ensure that both QuickBooks and Excel are fully updated, as outdated software can cause compatibility problems. Once confirmed, I suggest opening your QBO in a private window. That way, we can confirm if this is a browser-related issue. Then, you can sync your QBO to your Excel.

To save you time, you can use either of these shortcut keys:

• Mozilla Firefox: press Ctrl + Shift + P
• Internet Explorer: press Ctrl + Shift + P
• Safari: press Command + Shift +N

If it works fine from there, switch back to your regular browser and clear its cache. If the issue persists, try using other supported browsers to narrow down the cause.

Additionally, you might want to learn how to run basic reports in QuickBooks Online. 

I'm here to assist you in any way I can if you have additional questions about exporting your data in Excel. Have a good one.