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ljpennington
Jul 4, 2023 1:57 PM UTC
Question

Can't pay QB subscription payment - new bank card has not arrived yet

My QB subscription payment failed as I had to cancel my bank card and the new bank card has not arrived yet. What do I do?

1 reply

Ashleigh1
Jul 4, 2023 4:06 PM UTC

Hello Ljpennington, welcome to the Community page, we will try and take the payment 3 times after the 3rd time the account will be cancelled then it is just a case of re-subscribing to the account again when is has been cancelled and you have your new card. 

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