Can't update may card details

I'll make sure you're able to update your card details so you can pay your subscription in QuickBooks, @rev2race.

Before we start, can you share with me if you see any specific error messages when updating your billing info? Any additional info would help me in identifying the cause of the issue and providing you an appropriate solution as well.

Sometimes local internet cache files stored in the system can cause unexpected behavior in the product. This can be the reason why you're unable to update your card details in QuickBooks. However, we can perform some basic troubleshooting steps to determine if the issue is browser-related.

Let's start by accessing your account in a private window and update your billing info from there. This is a special mode that doesn't record your browsing activity on your local device. Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

If you're able to successfully update your card info, you can go back to your regular browser and clear its cache. You can also use a different support browser to access your QuickBooks Online account.

In case you're still getting the same issue after performing the steps above, I'd recommend reaching out to our customer support so they can check your account and update your billing details from there.

Let me know how else I can help you with QuickBooks by adding a comment below. I'm more than happy to lend a helping hand. Have a wonderful day and keep safe!