Can you tell me why I cannot login to my bank using the correct login details?

I'll help you fix the bank error 105 you've encountered, @len16.

This issue may indicate a problem on your bank's end, such as website maintenance or server issues. We have a couple of troubleshooting steps for you to perform to help you sort this out.

Before that, I'd like to ask for some details to help me get on the same page. Could you tell us the name of your bank or your financial institution? This way, I can check here on my end if there are open investigations that other users also experienced the same concern.

To proceed, we can manually update your bank connection by going to the Transactions menu, then Bank Transactions. From the upper right corner of the screen, click Update.

If it persists, wait for 2 to 3 hours and try again. Otherwise, check the bank and credit card's website to make sure everything is working on their end. Here's how:

1. Sign in to your bank or credit card's website. If you can't sign in, reach out to your bank or credit card company about the next steps.
2. Look for any messages, notifications, or alerts. These should tell you if something isn't working.
3. Review your account pages, account history, and transactions. If you can't see these, there may be connection issues.

This guide contains more information about this process: Fix bank error 105 in QuickBooks Online.

When everything is set, look over this article for guidance about organising flawlessly: Categorize and match online bank transactions.

Please don't hesitate to add any other banking queries. I'm here to listen and help. Keep safe always.