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July 14, 2023
Question

Had a trial version, now it's ended, i can't reactivate my account. Through Google play store. Doesn't have the option says I have no subscriptions, dunno what to do??

  • July 14, 2023
  • 1 reply
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1 reply

July 14, 2023

Hi, Lee! It gives us great pleasure to extend a warm greeting for stopping by our Community space. We would be pleased to provide information on managing QuickBooks Online (QBO) subscriptions.

 

Please make sure you're logging into Google Play with the right credentials. If it is accurate, but the problem still exists, we advise contacting Google Play to reactivate your QBO account and check your subscription status.

 

Moreover, you can update your billing info through the Google Play subscription. Check out this article for reference: Manage your subscriptions on Google Play.

 

You can also visit the following articles for your reference in handling your QBO account moving forward:

 

 

The Community is always rooting for the success of your business, Lee. If you have further questions, please don't hesitate to click the Reply button below or post in the Community again. Have a nice day!