Solved
Has took payment but showing subscription error
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Good day, stagedfoursucces.
I wanted to check on your subscription issue. However, I'm not able to do it here since this is a public space.
I highly suggest contacting our Phone Support team. They have tools such as screen-sharing to help check the cause of the error and process a refund if necessary.
Here's how:
- Click the Help (question mark) icon at the top right.
- Select Contact Us at the bottom to connect with our live support.
You can also check these resources about managing your subscription and understanding subscription rates and charges:
- Manage billing, payment, and subscription info in QuickBooks Online.
- How to understand your subscription rates and charges.
I'll be here to assist if you have questions about managing your account in QuickBooks Online. Enjoy the rest of your day!