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A
AnnaAnex
October 21, 2020
Question

Hello, Please let me know how to terminate my subscription and close the account. Regards, Anna

  • October 21, 2020
  • 1 reply
  • 0 views
how to terminate the subscription and close the account?

1 reply

A
Ashleigh1
October 21, 2020

Hello AnnaAnex, 

 

Welcome to the Community page, 

 

To cancel your Quickbooks account you will need to ring in and speak to our retention team, who will then be able to cancel the account for you.

 

The number to ring is 0808 234 5337, then select option 1>option 3> option 2 

J
Jim 1946
October 1, 2021

The phone number given is not working.  I want to immediately terminate my Quick Books account and subscription.  NOW.  Back off the charge for this coming year.  NOW

E
EmmaM
October 1, 2021

Hello Jim, we can't access account subscription information on the Community with it being a public forum, we've tested the number you were given and it is active currently and able to take your call till 7 pm today, the alternative is contacting the chat team here instead

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