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imogen-short-bus
May 4, 2023
Question

Hi, I need help to fully close one account with you

  • May 4, 2023
  • 1 reply
  • 0 views
I recently bought two of your subscriptions, one was cancelled and refunded. It now looks like I still have multiple account using two different email addresses. I now need help in fully cancelling the one I don't need, so that I am free to use my original email address etc. Thanks

1 reply

A
Ashleigh1
May 4, 2023

Hello Imogen-short-bus, thanks for posting on the Community page, we don't have the tool to cancel accounts here but if you could call our cancellations team on 0808 168 4280 they'll be happy to cancel any accounts you no longer wish to have - their line is open Mon - Fri 9am - 5.30pm and is free from UK mob & landlines

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