How to add a new user?

Hi Cecil, thanks for reaching out on the Community today

To add a new user in QuickBooks Online:

1. Go to Settings and select Manage users.
2. Select Add user, then enter the user’s name and email address.
Note: Special characters aren’t allowed other than a period on the user’s name. For the email field, you can use a period and the @ character.
3. Select the Roles dropdown, then select the role you want to assign to the user.
4. Review the features this role gives access to. You can expand each section.
5. Select the Account management settings you want to manage (if applicable)
6. Select Send invitation.

Please note, your subscription level determines how many users you can add. For further info, see how to Add and manage users in QuickBooks Online.

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