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liongeorge
Jun 13, 2020 7:33 AM UTC
Solved

How to add VAT number?

Hi,  I am just setting up QB online and I can't seem to input my VAT number. All the research I have done suggests going to taxes then edit VAT and edit settings....but I do not have edit VAT in Taxes. 

Any help much appreciated

JenoP
JenoPAnswer
Jun 13, 2020 6:20 PM UTC

As you can see clearly from my screen shot there is no drop down arrow to edit VAT!


Hi there, liongeorge

 

Based on the screenshot that you shared, you have Edit HM Customs &Excise button instead of Edit VAT. Click on the drop-down list beside it and select Edit settings. 

 

Then, proceed to adding your VAT registration number and click Save.

 

Let me also share these articles with you that can help with your VAT returns in the future:

 

I'll be around if you need more help while familiarizing yourself with QuickBooks.  

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5 replies

ChristieAnn 11
Jun 13, 2020 9:23 AM UTC

Hi there, liongeorge.

 

I'll provide information and steps so you're able to see the Edit VAT option on the Taxes page.

 

I suggest setting up first your VAT Centre to manage your VAT process. This way, you're able to see the Edit VAT option after setup.

 

Here's how:

 

  1. Click Taxes at the left panel. Then, choose Set up VAT.
  2. On the Setup VAT page, select the beginning month of your current VAT period.
  3. Choose your filing frequency.
  4. Select your VAT accounting scheme.
  5. Enter your VAT registration number.
  6. If your business is entitled, select the Flat Rate Scheme (FRS) checkbox.​
  7. Hit Save.

 

After that, you can now see the Edit VAT option to enter your VAT number or make any changes from there . For additional information, you can check this article: Set up and edit VAT settings, VAT codes, and VAT rates.

 

If you already performed the steps above and the issue persists, let's check if we need to clear the cache. The browser may have been overloaded with outdated internet files.

 

I suggest logging in your QuickBooks account using a private browser. This way, you'll see if you get the same result. And, to verify if the issue is caused by a full cache. This might be also the reason that the Edit VAT option is missing.

 

Use these keyboard shortcuts based on the browser you're using. 

 

  • For Internet Explorer of Firefox, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, hold down Command + Shift + N.

 

If it works in incognito, I recommend clearing the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. You can check this article to see the steps: Clear cache and cookies to fix issues when using QuickBooks Online.

 

If the steps above didn't work, use another supported browser as alternatives.

 

Please refer to this article to see a table that contains different VAT codes: Common VAT Codes.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

liongeorge Author
Jun 13, 2020 1:03 PM UTC

When I go into taxes I do not see a set up taxes option even in incognito... see screen shot 

AlcaeusF
AlcaeusF
Jun 13, 2020 3:01 PM UTC

Thank you for getting back to us here in the Community, @liongeorge.

 

I can provide clarifications about the steps provided by my peer above.

 

The setup taxes option only appears the first time you create VAT in QuickBooks Online. Based on your screenshot, I suggest clicking the drop-down arrow above the Add tax option and select Edit Settings.

 

Please refer to the sample screenshots for your visual reference:

 

 

 

For additional reference, I've attached some articles you can use to learn more about the VAT settings:

 

Feel free to hit that Reply button if you have any other questions. Have a great day ahead.

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