How to cancel subscriptions?

Hello there, angiemervis-gmai.

I know that money is important when running a business, especially in this current situation. Let me show you how to cancel your subscription.

The cancellation process for QuickBooks Online (QBO) varies depending on where you purchased your subscription.  If you signed up via a mobile app store, you can cancel it through the app store. 

If you subscribed through the website, contact our QBO Care Team to cancel your account. You can also unsubscribe from QBO by following the steps below:

1. In your company, tap the Gear icon in the upper-right and select Account and settings under Your Company.
2. Head to the Billing & subscription menu on the left panel to see more details.
3. In the QuickBooks section, click the Cancel subscription link and follow the on-screen instructions to complete the cancellation process.

See the following guide for more information on how to cancel your QuickBooks Online subscription or trial. 

After you cancel the account, you will still have read-only access to your data. Once you go beyond to the time frame, resubscribe to QBO to access your company file. I also recommend that you export or print your data so that you have a backup.

This reference addresses the data retention policy: What happens to my QuickBooks Online data after I cancel? It specifies how long you'll have access to your company file.

For future reference, save this link in your browser if you wish to resubscribe to or reactivate the online program.

Stay in touch if you have other product-related concerns or additional questions about your subscription. I'll be around to assist further. Have a great rest of the day.