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February 21, 2020
Question

I am an accountant and try to open a company to check the balances, but it is not allow me to open it

  • February 21, 2020
  • 1 reply
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1 reply

February 21, 2020

Hello shabbir1

 

Welcome to the Community

 

Thank you for making us aware of this.

 

What happens when you select that company,do you get an error message?Is it one of your clients?Are you master admin on the firm or a team member?

 

Can we ask if you can go to team in the accountant QuickBooks> select your name>client access>is that client ticked?

 

Emma