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liz-eaconsulting
May 22, 2022
Question

I can't connect to my bank account in the mobile app. Works fine on my laptop but not phone. Any one else has this issue?

  • May 22, 2022
  • 3 replies
  • 0 views
Original commenter did not share additional details

3 replies

JonpriL
May 22, 2022

Hi there, @liz-eaconsulting.

 

Before we can accomplish your goal for today, can you tell me more about the problem initially raised? May I know the name of your bank? Did you receive an error message upon connecting it to online banking via the mobile app?

 

Keep me updated in the comments below. Hope to hear from you soon. Take care and stay safe!

liz-eaconsultingAuthor
May 23, 2022

Hi. It is monzo. I go to their site to approve access and when I return to qb the page won't refresh and if I force the refresh it has a page error.

MJoy_D
MJoy_D
May 23, 2022

Hello, monzo.

 

Can you tell me more about the bank and the error you're encountering? This will surely help us provide an accurate solution to the concern that you're having.

 

You can click the Reply button below to add more details.

 

I'm looking forward to hearing from you soon! Take care and have a wonderful day!

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