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November 5, 2022
Question

I can’t seem to reconnect my bank account for my EOY, and it’s saying my subscription is suspended?

  • November 5, 2022
  • 1 reply
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1 reply

November 5, 2022

Hello, samtaylor1992-ya. 

 

I would love to help you. However, since Community is a public space, I am unable to verify your account. All account-specific issues need to be addressed by calling our QBO support team

 

One of our agents will be happy to pull up your account and provide you with details about why your subscription saying suspended. Here are the steps:

 

  1. In your QBO account, go to the Help (?) menu at the top.
  2. Select Contact Us.
  3. Type in a brief description of your concern and select Let's talk.
  4. Choose either Start a chat, or Call us.

  

To ensure you'll be assisted immediately, our support is available from 8:00 AM to 10:00 PM on weekdays and 8:00 AM till 6:00 PM on Saturday and Sunday. For more info please check our support hours.

 

You can review these articles for more information: 

 

 

If there's anything else that I can help you with, please let me know in the comment section below. Take care and stay safe.