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May 29, 2024
Question

I'd like to write a review for an accontant who I found here and helped me recently. However it does not desplay the list of accountants anymore..

  • May 29, 2024
  • 1 reply
  • 0 views
and I just delete the accountant from at Manage accountant page, however it is still there as My Accountant..

1 reply

May 29, 2024

Hello Britannia0305-ou, thanks for reaching out about leaving an accountant review. Are you referring to the accountant directory that you cannot find the accountant on - Find a Chartered Accountant Near You | QuickBooks UK (intuit.com)

 

Regarding deleting the accountant user, Is the accountant in your manage users section also the master admin on the accountant? If so, you would need them to transfer the master admin access to you first and then accept it before you can remove the accountant user.

If that is not the case and you are the master admin, could you try opening QB in a private window and removing the accountant user, does that then work?