I have been charged my normal monthly £11.99 but now I've also been charged £14.40? What is this for and how do I cancel? Thankyou

Hi Calllum, 

It sounds like you may have a duplicate subscription, please call our cancellation team on 0808 168 4280 (Mon - Fri 9am - 5pm, free from UK mob & landline) and they'll be able to take the details needed to locate and cancel that for you. 🙂

Thanks!