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March 21, 2022
Question

I have just paid my subscription but it keeps saying i havnt. Coming up that my free month has ended and wont let me continue with saving invoices adding new contacts?

  • March 21, 2022
  • 2 replies
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Original commenter did not share additional details

2 replies

March 21, 2022

Hello, jordthomas180.  

 

Let's get you to the right support team that currently handles QuickBooks Online subscriptions. 

 

I suggest contacting our QuickBooks Online Technical Team so they can help check the status of your subscription. They'll pull up your account in a secure environment. 

 

Here's how to get in touch with them: 

 

  1. Click Help (?) at the top right.
  2. Select Contact Us to connect with a live support agent.

 

I've added this article that describes the charges from your account: Subscription rates and charges. It also includes some answers to frequently asked questions about your subscription. 

 

You can also take a look at these articles for more detail about managing your subscription: 

 

 

If you have additional questions about QBO, please post a comment below. I'll be around to help. Have a good one. Take care!

Fiat Lux - ASIA
March 22, 2022

@jordthomas180 

When you click the Buy button, it will open a new blank QBO account. You have to pay your trial account with regular rate to continue.

https://quickbooks.grsm.io/UK