I have left my accountant and resubscribe to a simpler package but I still can't use my account, it just keeps asking me to resubscribe? How do I activate it again?

Hello Petagwyther-hotm, 

Welcome to the Community page, 

If you could please send us a DM or PM on either Twitter or Facebook with the issue and the email address linked to the account we can have a look into this more for you. 

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