I just want to cancel this account - I don’t use QuickBooks. How do I do this? I cannot find a way!

Thank you for your trust and for allowing us to serve your business needs, Jen163. We aim to provide you with all the essential information to facilitate this process.

You can cancel your QuickBooks account by going to the Billing Info menu. To do so, follow the steps below:

1.  Log in to your QuickBooks account.
2. Go to the Gear or Settings ⚙ icon in the upper-right-hand corner, then choose  Billing Info.
   
3. Click Cancel subscription. If you're canceling a trial, select Cancel Trial.
   
   
4. Follow the on-screen steps to cancel your account. 

If your subscription was purchased through the Apple App Store (iOS, iPhone, iPad), please follow the official steps to cancel a subscription from Apple . If purchased through the Google Play Store (Android phones and tablets), you cancel a subscription from Google . For more details, open this link: Cancel your QuickBooks Self-Employed subscription.

However, if you're still experiencing difficulties even after following the steps, I'd recommend contacting our Support team. They have the tools to securely check your account and assist you with the cancellation. To reach them, click this link: QuickBooks Support team.

Upon canceling, you’ll still have read-only access to your data for a year. You also have the option to resubscribe during this period before your data is removed. 

I’ll also share some resources that will guide you in exporting transactions that have been added to QuickBooks, as well as information on subscribing to other QuickBooks products:

• Switch from QuickBooks Self-Employed to QuickBooks Online
• Export data out of QuickBooks Self-Employed

For further information on canceling your subscription or if you have other account-related questions, feel free to click the Reply button. I’m here to help.