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December 6, 2021
Question

I'm being charged Twice a month for a one account subscription

  • December 6, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

December 6, 2021

I'll make sure you'll get the right support to check your QuickBooks Online (QBO) account subscription and charges, Francis Onje. 

 

I can see the urgency of getting this resolved. Since your concern is sensitive and requires confidential information about your Intuit account, I recommend reaching out our QuickBooks Customer Care Team. They can verify why you're being charged twice and take further action. 

 

Here's how to get our contact information: 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Go to Help.
  3. Click on Contact us.
  4. Enter your questions or concerns and click on Let's talk.
  5. Choose either Start a chat or Get a callback.

I have articles here which provide insights into understanding subscription charges:

 

 

Feel free to hit that Reply button if you have additional questions about the charges. Have a great day ahead.