I'm on the 1 month trial but it's on sole trader I need to have simple start. I signed up via the app but it's not letting me do this.

You may need to cancel the trial for Sole Trader first before switching to the Simple Start plan, neil58.

Before you proceed with canceling your account. Please ensure to download all your Sole Trader transactions. This way, you'll have all the necessary data to transfer over to QuickBooks Online Simple Start smoothly and efficiently.

Since you initially signed up through the app and are now interested in changing your subscription type, please follow the in-app prompts designed to guide you through the process.

If you encounter any difficulties or aren't sure of the steps, I recommend contacting their support for assistance. They’re on hand to assist you and ensure that your experience is smooth.

I'm sharing this article to get you started with QuickBooks Online: Get started and adjust settings after you sign up for QuickBooks Online.

Moreover, explore this link if you have further questions about your subscription: Manage billing, payment, and subscription info in QuickBooks.

We're here to help make your experience as convenient as possible and we appreciate you choosing our services, niel58. Please let us know how else we can assist you.