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Question

I need to set up a new account but the email address I want to use, has not been the user ID I have been using but still lets me login into my current account. How?

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How is this the case and how do I resolve it?

QuickBooks Online

Fiat Lux - ASIA

You can use the same email address to manage multiple QBO accounts, but you can only use a specific email address for one QBSE account.

https://quickbooks.grsm.io/UK