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Sep 4, 2023 8:21 AM UTC
Question

I sent an invite to a client that I pay the subscription for, but he got a free trial which then ended and is now being asked to sign up with a subscription.

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1 reply

Sep 4, 2023 10:26 AM UTC

Hello Kay-thompsonciut, thanks for posting on the Community page, so it sounds like your client has 2 accounts one that the client created and has taken out themselves and one that you the accountant has created and made for them.  So it is a case of speaking with the client and seeing which one they want to keep going forward.