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April 13, 2021
Question

Im trying to invite a new user. Invitation is received, password is created but message back says there is not QB Online Account linked. Any ideas?

  • April 13, 2021
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1 reply

April 13, 2021

Hello Karenssc, 

 

Welcome to the Community page, 

 

So is it coming up with that message when the new user is trying to log into the Quickbooks account? Could you send us a screenshot of the page where they are getting this message from so we can take a look at it more for you.