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our_luc-hotmail-
Dec 19, 2023 12:32 PM UTC
Question

It’s telling me I don’t have a subscription when I do?

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1 reply

Ashleigh1
Dec 19, 2023 1:24 PM UTC

Hello Our_luc-hotmail-, thanks for posting on the Community page, so having had a look in the system, we can see that the status of your account is showing up as pending cancel. That is why it is asking you to resubscribe.  

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