Solved

Log off QBSE

Forum|Forum|7 years ago
June 10, 2019
3 replies
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I have been using QBSE for some time, got very used to clicking the cog / setting icong and then logging off.

Today the log off button seems to have disappeared and I can't find one anywhere.

Am I blind or are Intuit now hiding things?

QuickBooks Self-Employed

Best answer by emmam6

Hello Community Users, We just wanted to pop in and confirm this issue was resolved. For any QBSE users unable to see the sign out option located in the cog in the top right it is worth trying a clear of the cache and the cookies in the browser, also trying minimising the page on the browser incase it is cutting off the full page, or if it is not the page itself, trying in a private/incognito window. This should mean you can then see the full settings screen when you hit on the cog including the sign out option.

Any issues at all please reply to this thread. Thank you.

T

TaliaI

Hello prokraft,

Can you please send a screenshot of how the menu displays within your account (of course cutting out any confidential information)?

Thanks,

Talia

E

emmam6Answer

Hello Community Users, We just wanted to pop in and confirm this issue was resolved. For any QBSE users unable to see the sign out option located in the cog in the top right it is worth trying a clear of the cache and the cookies in the browser, also trying minimising the page on the browser incase it is cutting off the full page, or if it is not the page itself, trying in a private/incognito window. This should mean you can then see the full settings screen when you hit on the cog including the sign out option.

Any issues at all please reply to this thread. Thank you.

D

Darren187

I'm having the same problem.

T

thecartoonman

Same here, something is obviously wrong, as we need a Log Off button.

Surely, it cannot be a too difficult to sort out??