My quickbooks app won't let me login tells me this account doesn't include quickbooks online and to sign in with a different account but I only have this account

Thank you for reaching out about the challenges of logging into your QuickBooks app, Francis. It appears you're encountering a common issue with the QuickBooks Self-Employed (QBSE) version. Let me assist you in dealing with this concern.

First, please verify that you've entered the correct credentials for your QBSE account. This ensures your login information is accurate.

Once confirmed, we can troubleshoot the app to help you log in.

For iOS devices, here's how:

1. Go to Settings.
2. Select General, then iPhone Storage.
3. Select the QuickBooks app and choose Offload App to free up storage without deleting the app's data.

For Android devices:

1. Switch your device's Wi-Fi connection to 4G (steps may vary by device).
2. Close and restart the app, then clear the app data.
3. Power down and restart your device.

If you're using an iOS device and still can't log in, I recommend contacting our QuickBooks Support team for further assistance.

Here's how:

1. Sign into your QBSE account.
2. Select Help.
3. On the Search section, enter Contact Us in the search bar.
4. Select the Contact Us button below.

In the meantime, you can log in via your desktop browser, which offers the same features as the app.

For more information on managing QuickBooks Self-Employed, check out the QuickBooks Self-Employed Overview.

Additionally, this article provides detailed steps for connecting bank accounts and credit cards in QBSE.

I'm confident these steps will help you log in successfully. If you have any further concerns or QuickBooks-related questions, don't hesitate to reply. We're always here to help.