Not letting me renew my subscription

I appreciate you for bringing this up in the Community space, Jpl79. I'll do my best to help you renew your subscription to QuickBooks Online.

Can you tell us more about your concern? Did you receive any error messages when attempting to renew your company subscription? In that case, you'll need to review your information and payment details to make sure everything is accurate.

Sometimes, expired credit cards or incorrect billing information can cause issues. With that, it is recommended to keep your payment details up to date and double-check account status or any outstanding previous payments, as this can impact the renewal process.

If none of this applies to your situation, I suggest clearing your browser's cache or using a different browser to rectify or minimize browser issues that interfere with online transactions.

You can also use these following hotkeys to open your account via incognito browsers:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift +

Once everything is fine, you can refer to this article for guidance on resubscribing to your account. Also, the Frequently Asked Question is provided here for additional information: Resubscribe to or reactivate QuickBooks Online.

Additionally, here's a page that provides ways to handle your QuickBooks account: Manage billing, payment, and subscription info in QuickBooks.

We are excited to see you back, Jpl79. We're here to assist with any questions or issues related to accounts and billing in QuickBooks Online.