Problems logging on

I’ll make sure you can easily access your account, randddogwalkings.

Before proceeding, can you show me the settings you went through when logging into your account? Did you encounter any error messages?

Let's try accessing your QuickBooks account via a private window. This helps us determine if this is a browser-related issue. Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

If you can sign in without going through the settings, I suggest clearing the browser's cache. This helps QuickBooks perform efficiently.

You can also use other supported browsers as alternatives.

To ensure your QuickBooks data is always secure, I'd recommend browsing this article to learn ways to protect them: Account Management.

I'd appreciate it if you'll update us if you have additional questions about accessing QuickBooks Online via laptop. I want to make sure this gets resolved.