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norwichdesigner
April 27, 2021
Question

Quantity not showing on custom invoice

  • April 27, 2021
  • 1 reply
  • 0 views

I've created a custom invoice using the correct EZ keys, but when I download or preview my invoices, the quantity doesn't appear.

 

The quantity does appear in the template preview, but not in the invoice preview or when viewing and downloading the invoice. The quantity does appear for other invoice styles that are not custom.

 

Can anyone please help?

1 reply

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EmmaM
April 27, 2021

Hello  Norwichdesigner, Can we ask you to go to custom form styles and select the standard master template instead of your custom one, click on content and then in the preview click the middle preview and then on the left-hand side make sure quantity is ticked and then save the template. If once done you can select on an invoice the preview for your custom one, does quantity then appear?

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norwichdesignerAuthor
May 3, 2021

Hi Emma, apologies for the delay. That seems to have done it, thank you!

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