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September 17, 2021
Question

reinstalling QB2015 validation code

  • September 17, 2021
  • 1 reply
  • 0 views

Please can anyone tell me how I can find my validation code within Qb 2015.  I need to reinstall onto a new computer and as I am not the Primary User (long since left the company) I cannot receive a reminder by email.

 

Any suggestions gratefully received.

1 reply

September 17, 2021

Hello Hailsham1, 

 

Welcome to the Community page, 

 

Can you ring the helpline on 0808 168 9535, and give them your license number the agent will be able to have a look at your account and help you more there. 

 

 

Hailsham1Author
September 17, 2021

Tried that several times, they won't help because I am not the primary user.  She left ages ago...

Apparently I should be able to find it within QuickBooks?  Been sent a verification code, what's the difference?

Fiat Lux - ASIA
September 17, 2021

@Hailsham1 

If no one from your company asked for the validation code beforehand, you wouldn't find it in your old email. You should consider upgrading to the latest version. Otherwise, you can purchase a one-time QBD 2019 license at a lower cost.