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Nov 23, 2021 9:50 AM UTC
Solved

Since I changed my security settings to 2-step verification I can't log in. After entering the code by phone, I'm directed to a loading page and don't get pass it

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GeorgiaCAnswer
Nov 23, 2021 3:47 PM UTC

Hi thiago_vboas, please ensure that you're selecting the correct login option for your subscription type, this will either be QuickBooks Online (including Simple Start, Essentials, and Plus) or QuickBooks Self-Employed. 

 

Get back to us below if you're still unable to access after checking this - thanks! 🙂

1 reply

GeorgiaCAnswer
Nov 23, 2021 3:47 PM UTC

Hi thiago_vboas, please ensure that you're selecting the correct login option for your subscription type, this will either be QuickBooks Online (including Simple Start, Essentials, and Plus) or QuickBooks Self-Employed. 

 

Get back to us below if you're still unable to access after checking this - thanks! 🙂