Question

Still can’t Add my accountant

Forum|Forum|4 years ago
November 11, 2021
2 replies
0 views

we I need to find out if my subscription is through apple for quick books and if through apple need to ask them to migrate it over so you have access to accounting tab. ? As no account tab is found anywhere at the moment no matter what has been said & done

QuickBooks Self-Employed

GPS boiler Tec

Hi GPS boiler Tec, if your subscription is paid via a third party such as Apple or Google Play you'll first need to cancel this within your app store and then wait for this to expire, which will be on your next regular billing date. Once cancelled, please re-subscribe by signing into your account through a web browser (not the app) - this will place you on Intuit billing which will automatically unlock the 'My accountant' feature. No data will be lost during this process. 👩‍💻

A

allpawsamy

Hi- did this work? I’m having the same issue.
Im concerned that cancelling my subscription will lose all of my records.

K

Kurt_M

Thanks for informing us about this, @allpawsamy. I'll help you get in touch with our QB Assistant so you can proceed to add your accountant.

To start, here's how:

On a web browser:

Select Assistant from the top bar.
Ask general questions like “How can I add my accountant into my account or “Is there a way to add an accountant in QuickBooks Self-Employed?"

On iOS:

Tap the + button on the dashboard. Then select Ask QB Assistant.
Ask general questions like “How can I add my accountant into my account or “Is there a way to add an accountant in QuickBooks Self-Employed?"

Additionally, I've got you these articles for future reference:

The Community is open 24/7 if you have any additional QuickBooks-related concerns. Rest assured, We are always ready to help you. Keep safe and happy weekends!

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