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Neo2
Aug 31, 2023 2:33 PM UTC
Question

Subscription ending

Hello.

 

I joined QuickBooks through apple on a promotional offer of 99p monthly from June to December 2023. Thereafter the cost will be £14.99. This subscription is still valid and running.

 

But I keep receiving emails from QuickBooks stating that my subscription will be ending on 20 September, please renew it to avoid losing your data?

1 reply

Ashleigh1
Aug 31, 2023 4:53 PM UTC

Hello Neo2, thanks for reaching out to us on the Community page, can you ring the support line on 0808 234 5337 and provide the agent with either the email address linked to your account or the Company id number so this can be looked into more for you. The line is open mon to fri 8am to 7pm and is free from any UK landline or mobile. 

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