Solved
Subscription errorYour trial or subscription has expired.I have an active Simple Start subscription but get this error message on the android app, any ideas please?
Original commenter did not share additional details
ho Samthrussell-gma, thanks for that information, can you please try refreshing the data and see if that resolve's it
iOS
1. go to menu (the 3 lines going down) an tap Help & Feedback
2. Tap Refresh Data. (note: a message appears "caution. If there was a problem getting your latest QuickBooks Online data, you can refresh it now. it may take a few minutes")
3. tap refresh to confirm
Android
1. go to the menu (the 3 lines doing down) then tap more options
2. tap settings then Refresh Data
3. tap YES to confirm
If that doesn't work please then try to fully uninstall the app and then reinstall it again.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.