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Nov 2, 2023 1:04 PM UTC
Question

Subscription suspended yesterday I sorted payment undated all but still won’t let me use the app

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1 reply

Nov 2, 2023 4:09 PM UTC

Hello Pauldicksonpaul,  so it looks like you are billed though a 3rd party so either google play or apple itunes, so you will need to speak to them in regards to the payments and making sure that the account is active with them. also try logging into your account on the web to see if it lets you on there or if you get the same thing as the app.