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A
AndrewBI
November 26, 2020
Question

Supplier credits

  • November 26, 2020
  • 1 reply
  • 0 views

All of a sudden in Pay Bills Bills to pay are showing credits to be applied when in fact there should not be any credits. Have restarted computer, run Veryfy and Rebuild, and File Doctor but none have solved the problem.

1 reply

A
Ashleigh1
November 26, 2020

Hello AndrewBI, 

 

Welcome to the Community page, 

 

If its showing an amount in set credits section, is that what your on about?

 

If its showing credits then you have credits somewhere. 

 

Can you run a transaction list by supplier report and customise it by transaction type, set it at credit notes and see what comes up for you there. 

A
AndrewBIAuthor
November 26, 2020

Yes its showing credits available when I look at Pay Bills.

But if I open the Bill that it relates to it is shown as being paid?

I have run a transaction list by supplier report, no credits are being shown.

Although entered as a Bill, the items are entered under expenses, could this be a problem.

The bill is a Credit Card where some of the items are general expenses and some are items.

These credits did not show up last week when I went to Pay Bills.

A
Ashleigh1
November 26, 2020

If you add the lines as expenses in the bills should be fine. Has the bill been overpaid by any chance? 

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