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P
Phesheya
September 14, 2021
Question

User Account Restrictions not working

  • September 14, 2021
  • 1 reply
  • 0 views

I disabled a user from changing or deleting transactions. It works for a while, after a few transactions, user is able to delete or change sales receipts and invoices.

1 reply

E
EmmaM
September 14, 2021

Hello Phesheya, Thanks for making us aware of your difficulties with user restrictions.Did you change them to a standard user with restrictions on sales transactions?

P
PhesheyaAuthor
September 21, 2021

I created a new user and restricted them from changing or deleting transactions. It appears user cannot delete invoices and receipts created by a different user, but they can change or delete their own.

 

G
GeorgiaC
September 21, 2021

Thanks for getting back to us Phesheya, can we confirm the specific user type that you have selected for this user with reference to our user role guide? Please note the option to 'add, edit, and delete accounts' refers to Chart of Accounts and not individual transactions. 🙂

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