"We're fetching your data" - just keeps scrolling?

Hello Bluewhistle, 

Welcome to the Community page, 

So we are aware of this issue and we have an investigation on this which is being worked on,  if you reach out to our chat support and quote this inv-80623 they can then add you onto it and the you will receive any updates to your email address. The work around for this is to use the mobile app.